【護膚品牌PT】Lush – Part Time Customer Care Representative

jasmine | 30/01/2023

主打天然嘅護膚品品牌Lush一直都好受香港人歡迎,由護膚品到沖涼用品都非常多人推薦,店鋪亦都開得成行成市。Lush依家請緊Part Time Customer Care Representative,工作主要係做CS工作回覆客人查詢,人工可達到HK$75 – HK$89/hour,真系相當吸引啊~

工作內容:

(1)Deliver a 5-star customer experience

(2)Respond to queries via incoming calls, email, social media and instant messaging on all
digital platforms (including LUSH official website, Tmall Global Store and any potential
new platforms)

(3)Offer professional consultations on products and recommend the best options to
customers according to their needs

(4)Have a customer-first mindset and handle complaints efficiently

(5)Collect customer feedback and share insightful ideas with the team from time to time

(6)Work cross-functionally with other e-commerce departments

(7)Actively manage and update all customer service related documents for internal tracking

工作要求:

(1)1-2 years relevant experience in customer service or related fields is an advantage

(2)Excellent interpersonal and communication skills

(3)Good command of both written and spoken Cantonese, English, and Mandarin

(4)Proficient computer skills, must be a fast Chinese typist

(5)Willing to work at nights, weekends, and on public holidays

Working Hours:

(1)Very flexible, depends on your availability

(2)Staff are required to work 3-4 days per week

(3)Immediate available is an advantage

申請及了解詳情。

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  • 滿足不同經濟需要:交學費、交Hall Fee、還卡數、買電腦、學車、創業
  • 任何本地大專院校學生均可申請
  • 申請只需2份文件(學生證+身份證),毋需收入證明
  • 月平息一律低至 0.84%*
  • 最快即日批核
  • 全程網上申請貸款及確認過數
  • 隨時提早還款,0手續費0罰息

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