【手機配件一哥】Casetagram Limited-Part-time Customer Experience Assistant

Car Tong | 26/02/2024

手機配件界一哥CASETiFY又請人啦!想搵份PT嘅同學可以考慮apply佢哋嘅 Customer Experience Assistant,負責Follow Up 客戶嘅Email提問,仲有機會同Production team 合作,想Apply嘅同學仔要快手啦!

工作內容:

(1)Resolve matter / follow up with customer enquiry emails

(2)Coordinate with production and logistics department

(3)Daily monitoring of customer feedback across social network

(4)Support adhoc projects / tasks

(5)Flexible working shift

工作要求:

(1)Fresh graduates are welcomed

(2)Prior work experience in customer service preferred

(3)Passion and patience in helping customers with their difficulties

(4)Fluent in written/spoken English; proficiency in written/spoken Chinese/Cantonese is a plus

(5)Experience in e-commerce and logistics industry is highly regarded

(6)Proficient in Facebook, Twitter and Instagram

(7)Social media experience and digital marketing are advantageous but not compulsory

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